Privacy Policy

Updated 2025/12/06

The protection of your personal data is very important to us. We therefore process your data solely based on the applicable Legal provisions: EU General Data Protection Regulation, Austrian TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our activities.

The use of our website is usually possible without providing personal data. If you enter personal data, e.g. for the purpose of contacting us or subscribing to a newsletter, we will pass on the necessary information to companies that process data on our behalf (e.g. send the newsletter). We only commission companies that are subject to the GDPR.

Encrypted data transfer

This web site uses SSL encryption in order to ensure safety and privacy. This prevents third parties to intercept or read data you entered on our web site during transmission to or from our site. You can confirm the active encryption by checking the lock symbol in the address bar of your browser.

If you contact us using the contact form, by E-mail, phone or any other means, we store the data provided for one year in order to answer your questions and prepare for follow-up discussions. In case we enter a contract, the statutory retention periods apply.

We will not share this data without your consent.

The data processing is based on Art 6 para 1b (contract) and/or Art 6 para 1a (consent) of the GDPR.

Server logs

The server providing this website stores information, which is automatically transmitted to us by your browser, in so-called log files. The saved information is:

Browser type and browser version
Operating system used
The page (URL) from which you came to us
The IP address of your computer
Time of request

This data solely used to ensure security and for technical monitoring of the web server (load, optimization, error detection, security) and is required to offer this service. The data is not connected to other data sources, and therefore cannot be associated with individual persons. The log files are deleted after three months

Data processing is based on Art 6 para 1f (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the proper and safe function of the website.

Operation of the website on Cloudflare

This website is hosted by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare operates a global network of servers to deliver content efficiently and securely. When you visit our website, Cloudflare may collect the following data:

Referrer (previously visited website)
Requested website or file
Browser type and version
Operating system used
Device type used
Time of access
IP address (used for security purposes and geolocation)

This data is collected out of legitimate interest to ensure the security, stability, and performance of the website. Cloudflare processes data globally, which may involve transferring user data across different jurisdictions. Cloudflare adheres to the EU-U.S. Data Privacy Framework and has implemented appropriate safeguards for international data transfers.

Cloudflare may use cookies to identify malicious visitors, reduce the chance of blocking legitimate users, and provide customized services.

For more information, please see the Cloudflare Privacy Policy at https://www.cloudflare.com/privacypolicy/

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies will remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

Some of the cookies are required for our website to function properly. These so called "essential" cookies are used for user authentication or store your decision regarding non-essential cookies. If you do not want to allow that, you can set up your browser to inform you about the setting of cookies and you only allow this on a case-by-case basis. But disabling essential cookies will have a negative impact on the functionality of our website.

Data processing for essential cookies is based on Art 6 para 1f (legitimate interests) of the GDPR. The legitimate interest in the sense of the GDPR is the proper and secure function of the website.

Furthermore, we might use other cookies if you provide your consent. Those cookies are not required for the website to function properly. If we use such cookies they will be described in detail in the following sections.

Data storage

For the purpose of accounting, the following data of our customers are stored with us: Name, address, telephone number, e-mail address, VAT ID. If you have agreed to a collection order (SEPA direct debit mandate), also your bank details. This data is not passed on, with the exception of the transmission to the processing banking institutions/payment service providers for the purpose of direct debiting, as well as to our tax advisor for the purpose of accounting and to fulfill our tax obligations. The data is stored exclusively within the EU.

The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude and fulfill the contract with you.

All data from a contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The storage of the above data takes place

On encrypted local computer systems or portable computers secured by passwords and physical access protection.
In encrypted and password-protected cloud solutions within the EU/EEA.

The data processing is based on Art 6 para 1 lit c (legal requirements) of the GDPR and Art 6 para 1 lit b (necessary for the contracts fulfillment) of the GDPR.

Data processing in the context of order fulfillment and customer service

For the purpose of fulfilling the contract, access data to online services used by you, such as web hosting, e-mail providers, office solutions, social media platforms, etc., will also be stored, if necessary for the order placed by you and actively transmitted by you.

The storage takes place

On encrypted local computer systems or portable computers secured by passwords and physical access protection.
In encrypted and password-protected cloud solutions within the EU/EEA.

The U.S.-based companies agree to comply with the standard contractual clauses as defined by the EU Commission.

All data from a contractual relationship will be stored until the expiry of the retention period under tax law (7 years). Access data to systems used by the customer will be deleted immediately after the end of the contract.

The data processing is based on the legal provisions of Art 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the contracts fulfillment) of the GDPR.

Your rights

You have the right to request information about stored data and to have data corrected, or deleted. You may restrict the usage of data and may have it transferred to other parties. You have the right to revoke any given consent. Please send any request via our contact form.

If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated, you may file a complaint with the supervisory authority. In Austria, that would be the "Datenschutzbehörde" (https://www.dsb.gv.at)

You can contact us:

via our contact form